DISCOUNT TIME: BF20 for 20% off everything DISCOUNT TIME: BF20 for 20% off everything

Ordering & Shipping

Where do you ship to?
I need some HETIME, how soon can you get it to me?
How do I check the status of my order?
When do you charge my credit card?
If I sign up for a subscription, can I cancel any time?
What's your return policy?

Product Q’s

Why mask?
Who can use HETIME?
When and how often can I use HETIME?
How do I put the mask on?
I have a beard, is that a problem?
I don't have a beard, am I missing out?
Is there a right or wrong side of the mask?
I feel there is serum left over after taking the sheet off, what now?
Are all of the HETIME products safe, natural and cruelty-free?
Can I travel with my HETIME products?
How should I store the products?
When do the products expire?
What skin types is HETIME made for?
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